1. Information We Collect

When you contact us, request a quote, or make an enquiry, we may collect information such as:

We may also collect basic technical information about your visit to our website, such as your IP address, browser type and pages visited.

2. How We Use Your Information

We use the information you provide to:

We will only use your personal information for purposes reasonably connected with providing our services and communicating with you.

3. Sharing Your Information

We may need to share relevant information with trusted service providers involved in arranging your trip, such as hotels, transportation providers, tour guides and activity providers.

We only share information that is reasonably necessary to provide the requested service.
We do not sell, rent or trade your personal information to third parties for marketing purposes.

4. Website Forms

Information submitted through our contact and quote request forms is used to respond to your enquiry and provide the services you have requested.

Please do not submit sensitive personal information through our website forms unless it is specifically required for your booking.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website and enhance the user experience.

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

6. Third-Party Services

Our website may use third-party services such as website analytics, maps, payment services, social media features or other tools that may collect information in accordance with their own privacy policies.

We encourage you to review the privacy policies of these third-party services where appropriate.

7. Data Security

We take reasonable steps to protect the personal information we hold from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide our services, manage enquiries and bookings, maintain appropriate business records, or comply with legal obligations.

9. Your Privacy Rights

Depending on applicable laws, you may have rights to request access to, correction of, or deletion of your personal information.

If you would like to make a privacy-related request, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
Any updates will be published on this page with the revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Ceylon Fabulous Gateway through our website’s contact page.